Shipping & Pickup

What are my shipping options? We offer 3 different shipping options so that you can choose the one that works best for you:

  • Canada Post Expedited Parcel™ is our standard shipping option and will be delivered to you in 5-7 business days.

  • Canada Post Xpresspost™ with express lab handling option means you will receive your order in just 2-5 business days.

  • In-Store Pickup If you want to pick up the order at no charge from your local CANEX store you must select where your order to be sent to upon checkout. Unless otherwise stated, the item(s) will be ready for pickup within 7-10 business days.

All shipping methods are fully trackable.

Shipping Method

Prints & Gifts*
5-7 Days

Enlargements & Wall Art**
5-7 Days

2-5 Days

All others****
2-5 Days

*Includes photo prints up to 8x10 size, mugs, puzzles, mousepads, license plates, device cases, calendars, cards, keychains, coasters, magnets, and ornaments
**Includes enlargements (prints larger than 8x10), panoramic prints, posters, scrapbook prints, mounting and laminating, canvas prints, metal prints, and wood plaques
***Includes photo prints up to 8x10 size only
****Includes all items with the exception of photo prints up to 8x10 size

Please note: delivery standards are for items destined for most major urban centres and can vary based on destination. Delivery standards are in business days, not calendar dates.

Where does CANEX Online Photo ship to?
CANEX Online Photo ships to anywhere in Canada only.

Is my package going to arrive in good condition?
All orders are packaged with our time-tested, super-tough packaging materials. Less than 1% of our packages are damaged. However, all of our shipments are fully insured, so should any damage occur during shipment, you are completely covered.